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Return Policy
NO CANCELLATIONS AFTER 7 DAYS OF RECEIPT OF ORDER.

NO RETURNS ACCEPTED WITHOUT AUTHORIZATION NUMBER.

THE AUTHORIZATION NUMBER IS ISSUED BY PHONE NO LATER THAN 5 DAYS AFTER RECEIPT OF GOODS.

A 15% RESTOCKING FEE WILL BE CHARGED FOR GOODS RETURNED UNAUTHORIZED OR UNNECESSARILY.
Backorder Policy
In view of the fact that these beautiful albums come from outside the USA, backorders will happen once in a while.  In those rare situations, we'll fill those backorders as quickly as possible.
Shipping Policies
Shipping/C.O.D.-Extra.
Shipment: U.P.S.-Ground unless specified.
Damaged Goods Policy
If something is damaged in transit by the carrier, we at Forest City Photo Albums will accept them back within 7 days of receipt.
As with returns, damaged goods will be accepted only with an authorization number, which needs to be issued by phone no later than 5 days after receipt of the damaged goods.